No More Bookings for Lucy | Vox Travel

Read a short interview with our Lucy. As you might know, she was a great team-leader of Czech team in our office. Read about what’s new in her life bellow.

Hey Lucy, how are you doing?

Hey guys! I am very well thanks! 🙂 Extremely busy but so excited about my new job and challenges in front of me. I am planning my own Hen do and wedding in less than 4 month so this year is pretty crazy for me. But happy 🙂

We all know you have a new position in Vox Travel, can you describe it?

Well, it´s a brand new position so we all have some expectations and plans however nobody really knows what it will bring. My main responsibility as a Head of Sales for now is to revise and simplify our internal processes and make sure our Teams know exactly what to do, and how to do that. Furthermore, I am looking after our partners and detecting whether they are provided with flexible and swift replies, and our clients with high-quality services.

So basically you are a contact person for every agency Vox Travel is working with?

That´s right. I am the one always ready and happy to help 🙂 Our partners are getting in touch for a hundreds of different reasons so I am never having the same day in the office twice. It´s pretty cool!

Than will we see you on a business trip in every destination?

I wish! However 16 destinations in 1 year is quite a lot of travelling… Especially during these months, in the middle of season it´s nearly impossible to travel anywhere, because you´re missing every single day you spend out of office. (I hate the word impossible! That´s why it´s just “nearly” impossible, maybe next year 🙂 )

Are you still booking for clients?

I am not, and I am missing it sometimes 🙂

What are your plans with office teams for the future?

Well, the biggest challenge for me is to find a way how make everything working well and see people in the office smiling at the same time. Once, I´ve seen a quote at my colleague´s desk: “The customers will never love the company, until the employees love it first”. And it is so true! I believe in company with happy employer, employees, partners and customers at the same time.

Is your plan to take over Vox Travel’s leadership?

We are a great and strong team in Vox Travel and I realize we could only do big thigs together. Well, no – my plan is to work closely with all departments in Vox Travel and especially with our Team Leaders and Event Teams to be sure we all follow the same target. Currently, Vox Travel´s leadership is made of CEO, Team leaders and me – we work, discuss and decide together, and it is working great.
Thank you for your time Lucy. We know you’ll be great at your new job. 🙂

Lucia Lucy Danayova

#Team #VoxTravelNews